Hi, I'm Nate.

The email support virtuoso behind your rideshare app.

Brands I've worked with

What's in it for you

  • 100+ WPM Typist

    Personalized Interactions

    100% Response Rate

    Easily Trainable

    Industry Expert

    100% Customer Satisfaction

Testimonials

Testimonials

Testimonials

  • "If you are looking for an intelligent, creative professional who strikes a perfect balance between asking smart questions and working independently, I highly recommend Nathanel (Nate) Corpuz."

    Traci W.

    Founder @ GlowUpLEDs

  • "Nathan, while new to the program, was an asset to the team. His vibrant personality helped maintain friendly, casual conversations with customers and peers, which was crucial to the program. He showed brilliance in his line of support and was very easy to coach on improvement points. He is eager to learn and does not hesitate to share his knowledge to his colleagues."

    Mac F.

    Team Leader @ Spotify

  • "Nate was one of my top performers when he was with Google Waze Carpool. He's one of the team's 'go to' people when it comes to product knowledge. Despite being new to the product, he got promoted to a Subject Matter Expert after 5 months and continued sharing his innovations/ideations. He ensures his work is done on or before deadlines and with a positive outcome. He's receptive to feedback and ensures that action plans are in place to address identified areas of opportunities."

    Julie G.

    Team Leader @ Google

  • "If you are looking for an intelligent, creative professional who strikes a perfect balance between asking smart questions and working independently, I highly recommend Nathanel (Nate) Corpuz."

    Traci W.

    Founder @ GlowUpLEDs

  • "Nathan, while new to the program, was an asset to the team. His vibrant personality helped maintain friendly, casual conversations with customers and peers, which was crucial to the program. He showed brilliance in his line of support and was very easy to coach on improvement points. He is eager to learn and does not hesitate to share his knowledge to his colleagues."

    Mac F.

    Team Leader @ Spotify

  • "Nate was one of my top performers when he was with Google Waze Carpool. He's one of the team's 'go to' people when it comes to product knowledge. Despite being new to the product, he got promoted to a Subject Matter Expert after 5 months and continued sharing his innovations/ideations. He ensures his work is done on or before deadlines and with a positive outcome. He's receptive to feedback and ensures that action plans are in place to address identified areas of opportunities."

    Julie G.

    Team Leader @ Google

  • "If you are looking for an intelligent, creative professional who strikes a perfect balance between asking smart questions and working independently, I highly recommend Nathanel (Nate) Corpuz."

    Traci W.

    Founder @ GlowUpLEDs

  • "Nathan, while new to the program, was an asset to the team. His vibrant personality helped maintain friendly, casual conversations with customers and peers, which was crucial to the program. He showed brilliance in his line of support and was very easy to coach on improvement points. He is eager to learn and does not hesitate to share his knowledge to his colleagues."

    Mac F.

    Team Leader @ Spotify

  • "Nate was one of my top performers when he was with Google Waze Carpool. He's one of the team's 'go to' people when it comes to product knowledge. Despite being new to the product, he got promoted to a Subject Matter Expert after 5 months and continued sharing his innovations/ideations. He ensures his work is done on or before deadlines and with a positive outcome. He's receptive to feedback and ensures that action plans are in place to address identified areas of opportunities."

    Julie G.

    Team Leader @ Google

Skills

Industry Pioneer

As a 2013 veteran in the rideshare customer support scene, I am a wizard when it comes to the specific technical processes needed to support rider or driver issues.

*Ultra* Fast Typist

"You an octopus?", said one of my co-workers when they saw my 100+ words per minute typing speed in action while answering emails faster than a hacker.

Technical Expertise

Born in 1995 with a computer engineer dad, it was a no-brainer that my career in tech will result in several "wows" and "you're done?!" by previous clients.

Personalization

I steer away from templates even if it's extremely tempting, all for giving customers a unique and positive experience.

Writing Prowess

Getting trained by rideshare industry customer support leaders led to the growth of my customer-centric writing skills: efficient, effective, and influencial.

Positive Attitude

It's simple: I love what I do because of what I can do for others. I excel at what I do because I genuinely enjoy what I do, even the worst parts of it.

About

About

About

An email customer support for rideshare apps since 2015.

An email customer support for rideshare apps since 2015.

It all began when I was 13, where I took care of our internet café customers and found my passion for helping others early.

Traits

Traits

Traits

75,000+

Customer Emails

100+

WPM Typing Speed

7-10

Emails Per Hour

100%

Quality Score

Tools

Tools

Tools

Let's work together.

  • 100+ WPM Typist

    Personalized Interactions

    100% Response Rate

    Easily Trainable

    Industry Expert

    100% Customer Satisfaction